Will my insurance pay for me to get a power wheelchair?
Insurance will pay for you to receive a power wheelchair as long as it is medically necessary. Medical necessity needs to be established by your primary physician.
Will my insurance pay for any repairs to my power wheelchair?
Insurance will pay for repairs that are your power wheelchair as long as they are not a result of abuse or neglect. Insurance will pay for repairs as long as the power wheelchair remains medically necessary.
Why are the lights on my joystick flashing?
The flashing lights on your joystick could indicate any of the following issues:
Attempting to move the chair immediately after turning it on, you must wait for the joystick lights to cycle before moving your chair.
The chair will not operate while charging.
Certain repeated flashing sequences could mean a malfunction in some part of the power wheelchair. See owner’s manual or call Azalea Health Care
How often do I need to charge my batteries?
This depends on how much you use your power wheelchair you will need to charge the batteries every day or every other day for 5-8 hours.
What do I do to keep my chair running smoothly?
To get years of excellent performance from your power chair, follow these simple maintenance tips:
Keep your chair clean. Dirt and sand work their way into every moving part, creating friction and wearing down critical parts.
Make sure batteries are holding their charge for their expected duration. You should always recharge your batteries per manufacture’s guidelines, typically every day for 5-8 hours. If you notice the batteries are not holding their charge, it may be time for another set, or you may have a loose connection. Call Azalea Health Care.
Always turn off your power chair before you get in it or out of it.
Always check to make sure your power chair is off before attempting to sit in it.
Keep your power chair inside and out of the elements. You should not leave it under a covered area such as a porch for extended periods of time.